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YOUR ORDERS

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ONCE YOU HAVE MADE YOUR PURCHASE ON OUR C A L I Q WEBSITE, WE WILL FOLLOW UP WITH AN EMAIL CONFIRMING YOUR PURCHASE WITH A RECEIPT AND A SECOND EMAIL WITH CONFIRMATION OF SHIPPING AND TRACKING NUMBER. YOU CAN TRACK YOUR PACKAGE HERE.

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WE USE LA POSTE SWISS (SWITZERLAND) TO POST OUR  PRODUCTS. SHIPPING CAN TAKE UP TO 3-5 BUSINESS DAYS WITHIN SWITZERLAND AND 7-14 DAYS FOR INTERNATIONAL ORDERS, DEPENDING ON DISTANCE (INCLUDING PROCESS TIME).

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PICK-UPS ARE OFFERED WITHIN THE GENEVA AND LAUSANNE AREA. AT CHECKOUT, PLEASE ENTER YOUR SHIPPING ADDRESS AND SELECT "LOCAL PICKUP" AS THE SHIPPING METHOD. AN EMAIL WILL BE SENT TO YOU ONCE YOUR ORDER HAS BEEN PROCESSED TO SET UP A TIME FOR PICK-UP. YOU CAN ALSO EMAIL US FOR AN APPOINTMENT AT INFO@CALIQ.CO

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OUR BUSINESS DAYS ARE: MONDAY THROUGH FRIDAY, EXCLUDING HOLIDAYS. 

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